Canada Post shipping rates are currently unavailable. We apologize for the inconvenience and hope to have it back up and running soon.
Good Vibes for Like Minds

Shipping & Returns

Shipping Options:

We ship all orders with Canada Post. If you would like to use your own account with another shipping company, please enter the details in the comments section with your order and choose the shipping method "store pickup/walkin" upon checkout and we will do our best to accommodate your request.

Return Policy:

Within l0 days of receipt of your order, you may return any item, in new condition and original packaging (if applicable), to The Down To Earth Shoppe for a refund, store credit (gift certificate), or exchange. Sale items can be returned for exchange or store credit only. Shipping fees are not refundable except in the case of incorrect or damaged merchandise. In this case, please e-mail customer service at info@thedowntoearthshoppe.ca for assistance.

You are responsible for the cost of return shipping. If you are making an exchange we will pay the postage to send the exchanged items back to you. We recommend that you purchase delivery confirmation for your return package, to ensure your package gets to us safely.

Returns & exchanges will be processed within one week of our receipt of the items. You will receive e-mail notification when your return/exchange is complete. There is a return & exchange form printed on the back of the invoice that came with your order. Please use this form when returning/exchanging any items.

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